Terms of service

Welcome to Lettings Vault, a software suite provided by MITENANT LIMITED ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of the Lettings Vault suite, including but not limited to the Agent Vault, Tenant Vault, and Viewings Vault (collectively referred to as "Software"). By accessing or using the Software, you agree to be bound by these Terms. If you do not agree to all these Terms, please do not use the Software.

To access certain features of the Software, you may be required to register for an account. When registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and are liable for all activities associated with your account.

Agent Vault is designed for creating inventory-type reports by lettings agents, landlords, and inventory professionals. It includes the storage of tenant information, property details, and login credentials. By using Agent Vault, you agree not to misuse or share login information unauthorizedly. You acknowledge that the data stored in Agent Vault is the property of the respective users and should be handled with care and compliance with data protection laws.

Tenant Vault facilitates the delivery of documents to tenants from Agent Vault. Users of Tenant Vault and Agent Vault are responsible for the content shared through the platform. MITENANT LIMITED is not liable for the content shared by users. Users are expected to comply with applicable laws and regulations when delivering documents through Tenant Vault.

Viewings Vault enables the creation of 360 property showcases and walkthroughs. Users of Viewings Vault are responsible for the accuracy and appropriateness of the content created. MITENANT LIMITED does not endorse or guarantee the accuracy of the property showcases and walkthroughs created using Viewings Vault.

MITENANT LIMITED reserves the right to modify these Terms at any time. Updated Terms will be effective upon posting to the Lettings Vault website. Your continued use of the Software after the effective date of the updated Terms constitutes your acceptance of the changes.

MITENANT LIMITED may terminate or suspend your access to the Software at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users.